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Privacy Policy

1. Introduction
At Esontop, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from（www.esontop.com].

2. Handling of Your Personal Photos (Important)
We understand that the photos you upload for your custom figurine are personal.

  • Usage: Your photos are used strictly for the purpose of modeling and creating your custom product. They are shared only with our internal artists and production team.

  • Security: We do not sell, trade, or share your personal photos with any third parties for marketing purposes.

  • Showcase: We will NOT post photos of your final figurine or your original photos on our social media or website without your explicit written permission.

3. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase, we collect certain information from you, including:

  • Name

  • Billing and Shipping address

  • Payment information (processed securely via Shopify Payments/PayPal)

  • Email address and Phone number

4. How We Use Your Information

  • To fulfill your order (processing payment, arranging for shipping, and providing you with invoices/order confirmations).

  • To communicate with you (especially for the design approval process).

  • To screen our orders for potential risk or fraud.

  • To provide you with information or advertising relating to our products (only if you have opted in).

5. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store.

  • Facebook & Google: We use pixels and cookies to understand how our customers use the Site and to improve our advertising relevance.

6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by e-mail at info@esontop.com